Do:
· Delegate and give people positions of responsibility
· Be specific about topics and task
· Link organization’s goals to its member
· Create an environment conducive to work and open discussion
· Communicate
· Develop regular and effective communication
· Provide space for communication
· Listen to your members actively
· Lead
· Open discussion
· Ask open ended questions
· Be an example lead by doing
· Brainstorming
· Create innovative culture
· Welcome new ideas
· Give them freedom to do work
· Use expression
· Allow different language
· Be objective
· Respect others opinion
· Develop skills of empathy
· Treat members with respect
· Involve them in the decision-making process
· Involve the members
· Creating knowledge sharing environment
· Help members achieve more
· Allow them to learn new things
· Set up competition with reward
· Develop competition
· Follow up on evaluation
· Encouragement
· Follow merit
· Compliments
· System of reward and compensation
· Recognition
· Know audience’s knowledge
· Identify and use people strength
· Right person at right task
· Getting to know the name of the members
Don’t:
· Blame
· Discriminate (status over ideas)
· Disregard opinion, suggestions, recommendations
· Be subjective
· Be conservative
· Criticize negatively
· Point to the face
· Judge
· Dominate
· Standardize
· Stigmatize
· Emotion
· Personal opinion
· Dictate
· Be selfish
· Use favoritism
· Use questions that are too long
· Underestimate

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